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Keep this manual in a convenient place for quick and easy reference at all times. November 2004All rights reserved. No part of this publication may be reproduced in any form or by any means without permissionSpecifications are subject to change without notice. Trademarks. The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, Macintosh and TrueType are registered trademarks of Apple. Computer, Inc in the United States and other countries. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson. Corporation. Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP. II, and IIP are trademarks of Hewlett-Packard Company. IBM, IBM PC, and Proprinter are registered trademarks of International Business Machines. Microsoft, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft. Corporation in the U.S. and other countries. ENERGY STAR is a U.S. registered mark. Citrix and MetaFrame are registered trademarks of Citrix Systems, Inc.All other terms and brand and product names mentioned in this Service Manual are registeredConfidentialThis information is vital toThis manual consists of the following chapters:Information in this manual is subject to change due to improvement or redesign of theA thorough understanding of this printer, based on information in this service manual andConfidentialSAFETY INFORMATION. ixFunctions. 1-5. Electronics and Mechanics. 1-6. Service Information. 1-7. Network Connectivity. 1-8. Paper. 1-9Toner Cartridge Weight Information. 1-17Environment. 2-1. System Requirements for Brother Printer Solution. 2-2For Macintosh Users. 2-11Printing on Plain Paper, Recycled Paper, Bond Paper and Transparencies fromConfidentialPaper Orientation for Manual Duplex Printing. 2-20Service Call Indications. 2-24. Control Panel Button (Go button). 2-25. Other Control Features. 2-25Network Factory Default Setting (For HL-2070N). 2-27.
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Network Factory Default Setting with APIPA Protocol Disabled (For HL-2070N). 2-28Main PCB Block Diagram. 3-2. Main PCB. 3-3IEEE 1284 interface.3-6. Network interface.3-8Power supply.3-16. Power Supply. 3-17Paper Transfer. 3-20Push-up function of paper tray.3-22. Paper registration.3-24. Paper eject.3-25ConfidentialPrimary charger.3-25. Transfer roller.3-25. Cleaner.3-25. Toner Cartridge. 3-26Exposure stage.3-29. Developing.3-30. Transfer.3-31. Fixing stage.3-31. Sensors. 3-32Paper Tray. 4-4. Rear Cover. 4-5. Rear Chute Cover. 4-6. Side Cover L. 4-7. Side Cover R. 4-7. Front Cover. 4-10. Pickup Roller Holder ASSY. 4-11. Fixing Unit. 4-15. High-Voltage PS PCB ASSY. 4-21. Main PCB. 4-22. PS PCB Unit. 4-25. Laser Unit. 4-28. Sub Chute ASSY. 4-30. Link Lever. 4-31. Tail Edge Actuator. 4-32. Regist Sensor PCB ASSY. 4-33. Fan Motor 60 Unit. 4-34. New Toner Sensor. 4-36ConfidentialToner Sensor PCB ASSY. 4-37. Main Motor ASSY. 4-38. Develop Joint. 4-40. Main Frame L. 4-43. Main Frame R. 4-44Toner Cartridge. 5-4Cleaning the Corona Wire. 5-10. Cleaning the Scanner Window. 5-11. Cleaning the Electrical Terminals. 5-12Service Calls. 7-5Warnings for Maintenance Work. 7-2. Identify the Problem. 7-3. List of Error Message. 7-6. Error Message in the Status Monitor. 7-7. Error Message Printouts. 7-8ConfidentialDiameter of Rollers. 7-26. Troubleshooting Image Defect. 7-27. Location of Grounding Contacts. 7-44Printing Problem. 7-48. Protocol-Specific Troubleshooting. 7-49User Maintenance Mode. 8-3. Service Mode. 8-4. Diagnostics. 8-12. Printer Information. 8-14ConfidentialControl for Health and Safety Act of 1968. This means that the printer does not produceSince radiation emitted inside the printer is completely confined within protective housingsCompliance is mandatory for productsOne of the following labels on the back of the printerThe label for Japanese manufactured productsThis product complies with FDA performance standardsNotice No.50, dated July 26, 2001.
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The label for Chinese manufactured productsBrother Buji Nan Ling. Factory. Gold Garden Ind., Nan Ling Village, Buji, Rong Gang. Shenzhen, CHINA. This product complies with FDA performance standardsNotice No.50, dated July 26, 2001. Caution. Use of controls, adjustments or performance of procedures other than those specified inConfidentialThis printer has a laser diode which emits invisible laser radiation in the Laser Unit. The. Laser Unit should not be opened without disconnecting the two connectors connected withSince the variable resistor in the laser unit is adjustedCaution. Use of controls, adjustments or performance of procedures other than those specified inFor Finland and SwedenMaximum radiation power: 5 mW. Laser class: Class 3BConfidentialGehause der Lasereinheit darf nicht geoffnet werden, da sonst. Laserstrahlen austreten konnen.Be sure to take off any personalA reflected beam,Since the beam is invisible, the following caution label is attached on the laser unit.ConfidentialWhen opening the front cover or back cover to access any parts inside the printer,ConfidentialHigh Resolution and Fast Print SpeedVersatile Paper Handling. The printer loads paper automatically from the paper tray. The paper tray can hold A4, letter,Front Operation. Basic operation of the printer can be controlled from the control panel. Enhanced Printing Performance and User-Friendly Operation for Windows? The dedicated printer driver for Microsoft. You can easilyThe driver supports ourYou can easily setupThe printer driver can monitor the status of your printer using bi-directional parallelThe printer status monitor program can show the current status of your printer. When printing,The default setting is OFF. Quick Print Setup. The Quick Print Setup is a convenient utility to allow you to make changes to frequently usedYou can change the settings byThe default setting is OFF. Enhanced Memory Management.
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The printer provides its own data compression technology in its printer hardware and theYou can avoid memory errors and print most full pagesThe printer can be connected using the Universal Serial Bus (USB) interface to a PC or MacDrivers that allow you to use the USB port are provided on the CDROM supplied with the printer. Popular Printer Emulation Support. These printers support the following printer emulation modes. HL-2070N: HP LaserJet (PCL6), Epson FX-850 and IBM Proprinter XL. Environment-FriendlyIt is useful for obtaining draft copies forBar Code Print (for HL-2070N only). The printer can print the following 11 types of bar codes. Code 39. Code 128. Interleaved 2 of 5. Codabar. US-PostNetThe Brother printer has built in multi protocol network capability as standard. This allowsFor further information, see the. Network User’s Guide supplied with the printer.Control Panel. Face-down Output Tray. Support FlapPower Switch. Manual Feed Slot. Manual Feed Paper Guides. Front Cover. Paper Tray. Fig. 1-1Back CoverConnector. Parallel Interface ConnectorSide coverPrint method. Electrophotography by semiconductor laser beam scanning. Laser. Wavelength. Output:Linux. Print quality. Normal printing mode. Economy printing mode (Toner saving mode). Print speed. NormalFirst print. Less than 10 seconds when the printer is in the ready state.ConsumablesStarter. Standard. Shelf life:Shelf life:The shelf life is guaranteed under the normal condition as mentionedStorage condition at a humidity of 85 to 95: Up to 5 days. Storage condition at a humidity of 10 to 35: Up to 5 daysSpeeds with Various Settings’ in this chapter.Fujitsu SPARClite 133MHz. EmulationEPSON FX-850 or IBM Proprinter XL. Printer driverInterface. Standard:Option:IEEE 1284 Parallel. Full-Speed USB 2.0. IEEE 1284 Parallel,ConfidentialHL-2070N: 16 Mbytes. Control Panel. Diagnostics. Self-diagnostic program. Resident Fonts. HL-2070N: 49 scalable fonts, 12 bitmap fonts, 11 bar codes.
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Code39, Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, EAN-128. Codabar, FIM (US-PostNet), ISBN, Code128. LED: 4 LEDsElectronics and Mechanics. Power source. U.S.A. and Canada. Europe and Australia. Power consumptionPrinting. Standing by. Sleep. Less than 7 W (HL-2070N). NoiseLess than 51dB (A). Less than 30dB (A)Automatic negotiation. ProtocolsSupplied software. Server, Windows?XP Professional). Web BRAdmin is NOT supplied with CD-ROM. Available only on. Web page. For more information on Web BRAdmin Professional,Tray1. Manual feedRecycled paperBond paperPaper type. Select the paper type fromPlain paperThick paperUp to 10 sheets. A4 or LetterTransparency. Thicker paper. EnvelopeThick paper or Thicker paperPaper Tray. Paper size. Executive, A5, A6, B6 (ISO). Manual feed slot. Width:Length:CaliperMoisture contentCaliperMoisture contentEurope. Plain paperXerox Recycled Supreme. TransparencyAvery laser label L7163If short-grainedThe glue that is used might causedDifferent types of paper should not be loaded at the same time in the paper tray to avoid anyManual feed slot. Paper CapacityPrint delivery. Face down output trayNote. Face-down:Delivery with the printed face of the paper downwards.PortraitPrintable area. Logical pageThe table below shows the printable areas when printing on Portrait for each paper size. Size. Letter. Legal. Folio. ExecutivePrintable areaThe table below shows the printable areas when printing on Landscape for each paper size. ExecutiveYou can not print within 4.2 mm (50dots in 300 dpi mode) on all four sides of the paper.Actual print speed varies depending on the media type or paper size as shown in the tablesAll models. Transparency. Thin Paper. Plain Paper. Recycled Paper. Thick Paper. Envelopes, Env.ThinEnv.ThickAll models. Env.ThinThick Paper. EnvelopesEnv.ThickTherefore, the print speed is slowed in order toToner Cartridge Weight (approximate weight). Made in BCAS, China. Made in BITM, Malaysia.
Brand new Toner Cartridge WeightToner Weight at Brand New Toner CartridgeToner Cartridge Weight at Toner Near EmptyRemain Toner Weight at Toner Near EmptyToner Cartridge Weight at Toner Life EndRemain Toner Weight at Toner Life EndFor example, “F5JxxxxxxxA” J stands for “Made in BCAS, China”. “K5PxxxxxxxD” P standsBrand new Toner Cartridge WeightToner Weight at Brand New Toner CartridgeToner Cartridge Weight at Toner Near EmptyRemain Toner Weight at Toner Near EmptyToner Cartridge Weight at Toner Life EndRemain Toner Weight at Toner Life EndFor TN350, TN2050 and TN2025 models, the starter toner cartridge weight is 550g, andMay. SeptemberJune. OctoberJuly. NovemberAugust. DecemberMie BrotherThe second time: N. The third time: P. ConfidentialM: 100gThe second time: N. The third time: PY3: THE 3rd MOLDIf it is unavoidable that you must use the printer with theseDo not place the printer in a dusty place.Use a blind or a heavyCheck the following system requirements to setup and operate the printer using Brother. Printing Solution. Processor Speed. MinimumHard Disk. SpacePentium 133MHzPentium 150MHzAll base modelsOperating System Version. Windows? ApplePrinter. Drum Unit AssemblyAC power cordFig. 2-1Interface cable. An interface cable is not a standard accessory. Please purchase the appropriate cable for theMost parallel cables support bi-directional communication, but some might have anPlease make sure that you use a Hi-Speed USB 2.0 certified cable if your computer uses a HiSpeed USB 2.0 interface. Do not connect the USB cable to a non-powered hub or a Mac? keyboard. Please make sureIt is recommended to use a USB interface cable that is no longer than 2 meters (6 feet). Please use a straight-through Category5 (or greater) twist-pair cable for 10BASE-T orYou need to implement hardware setup and driver installation to use the printer.
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Most existing parallel cables support bidirectional communication, but some might have an incompatible pin assignment or may notThe installation programs for the hardware setup and driver installation are contained on theFor Windows? usersInsert the supplied CD-ROM into the CD-ROM drive. TheSelect the printer model and the language.For Mac OS? 10.2.4 or greater usersDouble-click the Start Here OS X icon. Follow the on-screen instructions.For Mac OS? 9.1 to 9.2 users. Go to the next page and follow the instructions.Unpack the drum unit assembly. Rock it from side to side several times to distribute the toner evenly inside the assembly. Put the drum unit assembly in the printer. Fig. 2-2Check that the guides are firmly in the slots. Paper guide release lever. Fig. 2-3Check that the paper is flat in the tray and below theFig. 2-4Check that it is completely in the printer.Release the Go button. Make sure that the Toner, Drum and Paper LEDs are off.The printer will print a test page. Fig. 2-5Follow the instructions for your operating system and interface cable type.If you have already connected to the cable, remove it.Read the license agreement carefully. Follow the on-screenConnect the USBClick the Next button. Fig. 2-6Fig. 2-7Select the Parallel interface. Turn off the printer power switch. Connect the parallel interface cable to your PC, and then connect it to the printer. ReadThen, follow the on-screen instructions.Turn on the printer power switch. The setup is now complete. For Network Interface Cable users (for HL-2070N only)The BRAdmin Professional software is designed to manage your Brother network connectedThe opening screen will appearFollow the instructions on the screen.Professional software or a web browser to change this password.You can also download the latest Brother BRAdmin. Professional utility version from This utility is only available for.
Once you are sure that you canSetting your IP Address, Subnet Mask and Gateway using BRAdmin ProfessionalBRAdmin will search for newThen, follow the on-screen instructionsFor Network shared printer users: Go to 3. For Network shared printer users. For LPR users: Go to 4. For Brother Peer-to-Peer network printer users (LPR-recommended. Peer-to- Peer printing method). For NetBIOS users: Go to 5. For Brother Peer-to-Peer network printer users (NetBIOS)Install the driver and select the appropriate printer queue or “share name”.Configuring the LPR portOr enter your printer’s IP address or its node name. Click the Next button. Fig. 2-8. NOTE: Contact your Administrator about the Printer’s IP Address.Fig. 2-9Configuring the NetBIOS portClick the Next button.For USB interface cable users. Connecting the printer to your Macintosh and installing the driverOpen the Mac OS 9 folder.Follow the onscreen instructions.Close the Chooser.Open the Mac OS 9 folder.Follow the onscreen instructions.Close the Chooser. The setup is now complete.You can load plain paper, recycled paper or transparency into the paper tray. If paper isStacking the printedFig. 2-10Fig. 2-11Fig. 2-12Hold the paper or transparency in this position until theFig. 2-13Feed SlotFig. 2-14Fig. 2-15Fig. 2-16Hold the paper or the envelope in thisFig. 2-17Stacking the sheets or envelopesPrinting on envelopes. Use of any of the envelopes listed below may cause damage to the printer. Envelopes that are damaged, curled, wrinkled, or unusual shape. Envelopes that are extremely shiny or highly textured. Envelopes with clasps, snaps or tie strings. Envelopes with self-adhesive closures. Envelopes of baggy construction. Envelopes that are not sharply creased. Embossed envelopes. Envelopes that were previously printed by a laser printer. Envelopes that are pre-printed on the inside. Envelopes that cannot be arranged when put in a pile.
Envelopes made of paper that the weighs more than the paper weight specifications forEnvelopes that have been badly made, with edges that are not straight or consistentlyEnvelopes with windows, holes, cutouts or perforations.However, some envelopes will have feedA suitable envelopeThe envelope should lie flat and not be of baggy or flimsyBefore you print a lot of envelopes, test one toYou are responsible for the quality and performance ofDo not use bond paper.Manual duplex printing from the paper trayDo not use bond paper. When printing on both sides of the paper, follow the steps below;Remove the printed even-numbered pages from the output tray and put them back in theNote. When you put paper in the paper tray, first empty the tray then put the printed pages in theManual duplex printing from the manual feed slotFollow the instructions on the computer screen. Repeat this stepFig. 2-19Place the paper with the side that is going to beFollow the instructions on the computer screen. Fig. 2-20The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 then page 1 on the first sheet ofIt will print page 4 then page 3 on the second sheet of paper. It will print page 6 then page 5 on the third sheet of paper, and so on. When doing manual duplex printing, the paper must be put in the paper tray in the followingPut the side to be printed on first, in face-up, with the leading edge (top) of the paper in first. To print the second side, put the paper face down, with the leading edge (top) of the paper inIf letterhead paper is used, this would be put in with the heading face down, and in first. To print the second side, put the heading face up and in first.
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Put the side to be printed on first, face down, with the leading edge (top) of the paper at theTo print the second side, put the paper face up, with the leading edge (top) of the paper at theIf letterhead paper is used, this would be put in to the paper tray with the heading face up, andTo print the second page, put the heading face down and at the front of the tray.Fig. 2-21Go button: Cancel printing, Wake-up, Form feed, Error recovery and Reprint.LED is off. LED is on. LED is blinkingSleep mode. The power switch is off or the printer is in Sleep mode. PressingWarming up mode. After warming up, the printer will be readyFig. 2-22. Warming up. The printer is warming up. Receiving data. The printer is either receiving data from the computer,Fig. 2-23. Data remaining in memory. Print data is left in the printer memory. If the Ready LED blinksReady to print. The printer is ready to print. Fig. 2-24. Toner low. Indicates that the toner cartridge is nearly empty. Purchase aThe Toner LED alternates turning on for 2 seconds and off for 3Fig. 2-25. Toner life end. Cartridge’ in Chapter 5. Cartridge position error. The toner cartridge is not installed correctly. Take out the tonerFig. 2-26Drum life end soon. The drum unit is near the end of its life. We recommend thatThe Drum LED alternates turning on for 2 seconds and off for 3Fig. 2-27. No paper. Load paper in the printer. Then press the Go button. Fig. 2-28. Front Cover Open. Close the front cover of the printer. Back Cover Open. Close the back cover of the printer. Jam. Clear the paper jam. If the printer does not start printing, press. Go button. Fig. 2-29. Manual feed. Put the paper in the manual feed slot. Memory full. The printer memory is full and the printer is unable to print thePrint overrun. The printer memory is full and the printer is unable to print theDust on drumIf there is an error that can not be cleared by the user, the printer will show that a service callIf you see the service call indication on theFig.
2-30. When you press the Go button, the LEDs will light up as shown Table 1: LED indications whileTable 1: LED indications while pressing Go button. LEDs. Toner. Fuser unit. Laser unitYellow. Drum. MainMainYellow. High. Voltage. Error. Yellow. Paper. Red.