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Join our growing community of business leaders and get new posts sent directly to your inbox. Think again. Your employee handbook should provide guidance to reinforce your policies. Outline the policies that affect your employees. It’s a roadmap of how they should act, and it speaks to your company culture. Set expectations and establish the consequences for not meeting those expectations. Or, if male employees are expected to wear suits and ties, but a rogue employee insists on foregoing the tie, how willing are you to relax some rules? Whatever you decide, you’ll set you and your staff up for success by including this information in your employee handbook. Do you really know how those devices are being used. How often are your employees using company equipment to surf the net, make personal phone calls, store photos, text friends or post on social media ? Employees should have a clear understanding that when they use company equipment, they’re acting as a representative of your company. Tell them, for example, that sending bullying texts to someone on company equipment can get them fired. You want employees to know that your organization will not tolerate discrimination or harassment in any way, shape or form. These include but are not limited to: Even good managers can slip and unintentionally discriminate among employees. Are employees complaining about the perfect, five-star rating one employee received on his review when no one else did. Maybe they believe it’s because he and his supervisor are lunch buddies. Regardless, this is a huge area for potential liability, and a strong handbook can be a good defense if charges are filed against your company. Make yours aware of your policies and provide supervisory and leadership training on nondiscrimination. You can use your employee handbook to remind them about employee benefits, including general information and vacation time.
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There are no absolutes in business, and a change in circumstances, benefits or policies will mean you need to update your employee handbook. You don’t want to outline the specifics of yearly merit increases and then find you can’t provide them because of business demands. Be careful about the details you include. Do you provide relocation assistance for employees who transfer to another office within the company. If employees are terminated by you, are they paid for vacation time (if not required by state law)? Is your employee handbook available online. Can the online version of the handbook be printed? A good handbook will: Likewise, if you have employees who travel for business, address the issues surrounding that, e.g., per diems, expense reimbursement, etc. Be sure you include key state and federal policies, and realize that new laws and regulations mean revisions to your handbook to remain compliant. Try to keep your handbook to a maximum of 30 to 40 pages, if possible. If it’s too long, it may not get the attention it deserves. Thank you for your feedback. Glad you found this article helpful! Some are essential to make our site work; others help us improve the user experience. By using the site, you consent to the placement of these cookies. Read our privacy policy to learn more. Add a few personal touches and you’re good to go. Get clear, concise, up-to-date advice with our practical, step-by-step guides. Get clear explanations of the most common HR terms. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. Learn more about the features available and how they make each recruiting task easier. Ask questions, find answers, get tips, and dig deeper into our product. Employers give this to employees to clarify their rights and responsibilities while they’re employed with the company. Download the full Employee Handbook template in.doc and pdf format by clicking on the links at the bottom of this page.
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Also, feel free to modify this template’s language to match your company’s culture. The full template includes these sections plus an introduction so you can welcome new employees to your company. Neither the author nor Workable will assume any legal liability that may arise from the use of these templates. Please ask your attorney to review your finalized policy documents or Handbook. It’ll give your employees an idea of what the terms of their contract and job classification are. They can use this section as a resource to fall back on whenever they have basic questions. You could also explain your recruitment process to prepare future hiring managers in your company. Define full-time and part-time employees, and also interns, apprentices and other workers you employ. This is a necessary statement, not only for legal purposes, but also to promote a culture of meritocracy and respect in your workplace. Here, outline the usual steps in your hiring process. Also, if you often conduct pre-employment checks, define the stage hiring managers can order these checks and even how to handle them. Likewise, if you have a permanent referral program or if you issue referral rewards often, this is a good place to outline the procedure and related guidelines. It’s about the conditions your employees work in. Include policies such as anti-harassment and health and safety in your employee handbook to build a lawful and pleasant workplace where your employees can thrive. Here are the policies included with tips on how to customize them to your own workplace: Our template lays out basic rules about protection of information, but you need to modify it to account for any specific laws that apply to your company. Mention these laws and how you ensure you adhere to them, as well as what you expect employees to do. Respect to and from coworkers is an important part of a harmonious worklife.
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In this section, you can firmly state your commitment to eliminating harassment and violence in the workplace. You’ll also define what counts as harassment, as well as outline possible repercussions. This section will present guidelines employees must follow to ensure a healthy and safe workplace. You can add actions your company has taken to comply with occupational health and safety laws, as well as protect employees in hazardous jobs or from emergencies. Our template specifically includes sections about preventative action, emergency management, smoking and a drug-free workplace. You could also add a mental health policy if your company has relevant provisions. You’ll outline how you expect employees to treat others, whether they’re colleagues, partners, customers or external stakeholders.Employees should know what they can or can’t wear.Address internet usage, company cell phones, corporate email and social media use (both corporate and personal). Lay out guidelines without being overly restrictive toward employees; most people expect to have a certain freedom in these matters as long as they follow security and data protection guidelines. Here you can describe what constitutes conflict of interest, what employees can do when faced with one, and what the consequences are for wittingly breaking relevant laws or company rules. While many companies are flexible when it comes to employees becoming friends or dating, some rules are necessary to avoid gossip or unprofessional scenes. This section is important to avoid accusations of nepotism and favoritism. Give specific guidelines about working relationships allowed between relatives in your company. This is a matter of safety as well as protecting data and company property. Outline the process of bringing visitors on company premises to make sure employees are always alert and responsible.
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In this section, you can refer to attempts by outsiders or employees to solicit or distribute flyers, products or services and how employees can handle these cases. Through these policies, you show you value employees and motivate them to keep working with you. This part is mainly important for the U.S. which has laws on exempt and non-exempt employees. You can explain the legal framework and clarify overtime rules. You can also mention on which days employees receive their salary or wages. This section helps employees understand how their performance will be evaluated, and also prepares managers for managerial duties. You can mention the objectives of performance reviews and how you expect managers to lead their team. This is your chance to highlight a big part of your retention strategy — making sure employees improve personally and professionally. You can mention training opportunities and education budgets, if any. It’s likely: often, employees aren’t aware of the full extent of benefits and perks your company offers. This section helps you keep employees well-informed in this matter. Also, insert explanations of relevant laws like the FMLA and COBRA. Outline the process employees should follow if injured at work and which benefits you’ll offer. Modify our template based on applicable laws in your area. State how employees can ask for remote working and what rules they should follow (for example, cyber security at home). Also, outline rules for permanently remote workers. If you have a limited number of parking spaces to give out, outline the criteria you use to allocate these spaces. If you give equipment to employees (like phones, laptops etc.), inform them how they should take care of it. Also, mention what happens when that equipment is stolen or damaged. When joining your company, they want to learn how they can divide their time between work and leisure or out-of-work responsibilities. Mention your companywide working hours and any exceptions.
Then, state the number of paid days off you provide employees and explain the process to request PTO. You could include both the definitions of short-term and long-term illness. Describe the law regarding leave for these civic duties and what documents employees might need to bring. You could also include benefits regarding parental allowances, like a few hours off to attend school meetings. Especially if there’s a disciplinary process involved. Here’s an outline of the contents: Go over the steps of your progressive discipline process and how you expect managers to handle it. This is also a good opportunity to address issues like tuition or relocation reimbursement and to expressly prohibit forced resignation. Mention the conditions of providing severance pay and how you’ll compensate remaining vacation and sick leave. For example, if an employee was terminated for cause, you have the right to refuse to provide them with references. Here’s our template to do that. Reiterate how happy you are that an employee is now working with you and welcome them on your team. Look at employee handbook examples for inspiration, but make sure you write in your own company’s tone and voice. Workable is all-in-one recruiting software. Source and evaluate candidates, track applicants and collaborate with your hiring teams. Get started Or talk to us about your hiring plans and discover how Workable can help you find and hire great people. Please enable scripts and reload this page. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
It provides guidance and information related to the organization's history, mission, values, policies, procedures and benefits in a written format. It is also viewed as a means of protecting the employer against discrimination or unfair treatment claims. It is an easily accessible guide to the company's policies and practices as well as an overview of the expectations of management. In contrast, a policy is a written statement that reflects the employer's standards and objectives relating to various employee activities and employment-related matters. Employers should require every employee to provide a written acknowledgment of having received the handbook. The acknowledgment should be saved in an employee's personnel file as a way for the organization to establish that the employee was made aware of the policies. By no means should the handbook be construed as an employment agreement, which may affect the employment-at-will status. It is imperative to have the handbook reviewed by legal counsel. Step 1: Review and Make Required Revisions to the Current Company Policies Company policies and procedures are used as the source for writing the handbook. See How to Develop and Implement a New Company Policy for steps on creating company policies. Employers should scan the work environment for common practices that are currently in place; if there are no policies, they should be developed. Once the employer has updated the policies and formalized the common practices, legal counsel should review them, and HR should use these final policies for developing the employee handbook. Employers should also consider the National Labor Relations Board (NLRB) rulings and guidance. On March 18, 2015, the NLRB's General Counsel provided guidance pertaining to employee handbooks. Employers should be mindful of avoiding overbroad confidentiality rules in handbooks that would prevent employees from discussing wages and other terms and conditions of employment (i.e.
, protected concerted activities). Step 2: Create an Outline of What to Include in the Employee Handbook The topics included in the employee handbook should cover the employer's mission statement, equal employment opportunity statement, contractual disclaimer and at-will employment statement, purpose of the employee handbook, and background information on the company. The decision to include additional topics is left to the employer. Important factors to consider are legal mandates for federal and state laws that affect employees, such as the Family and Medical Leave Act (FMLA), COBRA, Equal Employment Opportunity Commission (EEOC) anti-discrimination laws, the Americans with Disabilities Act (ADA), and the Fair Labor Standards Act (FLSA). If an employer fails to communicate these in the employee handbook, there may be confusion and noncompliance with the laws. A sample table of contents can be found at the end of this guide. Step 3: Create Summarized Versions of Each Policy and Procedure The employee handbook should include a statement that summarizes each policy and procedure. The statements should be easy to read and contain no legal verbiage—in other words, they should speak to the employee audience and be formulated accordingly. Step 4: Add Each Summary Statement in the Appropriate Sections According to the Outline Once HR has completed the employee handbook outline, the next step is to write the organization's position, rules or policies under each of the outline topics. Step 5: Review the Entire Handbook The review process ensures that the information is accurate and easy to comprehend. The handbook may be reviewed by HR, a project team or both. Step 6: Provide Finalized Version to Legal Counsel for Review By reviewing the final version, legal counsel will ensure that it contains no statements that may create contractual agreements. Step 7: Select a Means of Publication The next step is to locate a vendor to produce the finished employee handbook.
Organizations can seek a request for proposals from a few select vendors. Once the vendor is selected, the employer should work with the vendor through each step in the publishing process, including formatting the handbook to a specific size and style. Once the formatting is complete, a final review and approval should take place before sending the handbook to print. Step 8: Distribute Handbooks Once the vendor returns finished copies of the handbooks, the organization must establish a method for distribution, such as during new-hire orientation or as a manual distribution to employees. Some employers use their intranet or internal e-mail to post the handbook electronically; however, physical copies need to be made available to employees without access to the Internet or on request of an employee. Posting the employee handbook on the company intranet or via e-mail is also useful when changes to policies are made and need to be communicated to employees. Step 9: Update as Necessary Employers should establish a point person to be in charge of updating the employee handbook as necessary when employment laws or internal policies change. It is also important to conduct a full handbook review periodically, such as every one to two years, to ensure that no laws or policy changes have been overlooked and that all policies are still relevant and upheld consistently within the organization. Examples Below is a sample outline, or Table of Contents, for items that are typically included in an employee handbook. Examples of an Acknowledgment: Handbook Receipt and a sample employee handbook can also be found on the SHRM website.Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item. Please log in as a SHRM member.
It does not offer legal advice, and cannot guarantee the accuracy or suitability of its content for a particular purpose. Disclaimer. Please upgrade your browser or activate Google Chrome Frame to improve your experience. Learn about i-Sight software today So if you’re stuck in a rut, gain inspiration from these 12 amazing employee handbook examples. Posted by Katie Yahnke on May 1st, 2018 The employee handbook (and the newer, cooler “culture code”) is a great tool for employees, new and existing, to learn the company’s mission, values and norms. The handbook lays out expectations about everything from the dress code to employee benefits to conduct policy. As a result, every employee handbook is unique to the company it represents. Still, many companies struggle with developing an effective employee handbook. But, with a growing importance placed on company culture, an ineffective handbook can be detrimental to the overall work environment. What Makes a Great Employee Handbook. A great employee handbook starts with a great outline. If you don’t have that yet, download our template. Writing a great employee handbook requires a thorough understanding of the company and its culture. But no matter the organization, all amazing employee handbooks share a few similar qualities. Informative, containing everything from a step-by-step guide to surviving your first day, to common policies and procedures that apply to staff for years to come. In fact, we made a list of 53 Things to Include in Your Employee Handbook. Easy (and enjoyable) to read. Swap out the jargon and run-on sentences with clearer, simpler wording. Designed to accurately represent the company. You don’t always need random pop-culture references or comics on every page. Keep it fun and light if that’s what appeals to your audience. Below are 12 amazing employee handbook or culture code examples to inspire you.
(A star denotes a particularly great feature) Don’t gamble with your company’s investigation processes.Request your demo of i-Sight to find out how users are saving time, closing more cases, reducing risk, and improving compliance. Valve’s Employee Handbook was leaked in 2012, and since then it’s received praise from blogs, online magazines and social media personas. So, what is it about Valve’s handbook that entices people to actively seek it out. Why did this 56-page document go viral. Well, for one, there are plenty of hilarious illustrations throughout the book to keep readers amused, a stark contrast from what is often only page after page of legalese. Also, the handbook truly embodies their “Flatland” structure for which Valve is so famous: it’s easygoing, humorous and truly an enjoyable read. ? Fun to read Netflix’s company culture differs from Valve’s and, for this reason, their document trades colors for shades and playful humor for blunt statements. The text is direct and straightforward with tons of examples so that the reader knows exactly what being a Netflix employee is all about. ? Very informative Trello’s Employee Manual not only welcomes employees to the company in a creative way but also familiarizes new staff with the product they provide at the same time. Each list on the Trello board represents what would be a different section in the handbook, such as benefits, vacation, travel and miscellaneous items. Then, under each list, are all the policies and procedures relating to that topic. The board is mostly public except for a few links that redirect the employee to a private board containing the specifics on sick leave policy, vacation policy and sexual harassment policy. Several cards include funny photos of staff and animals, and they stick to light, easy reading by using mostly short bullet points. ? Creative approach Their goal was to create a document people would not only read, but enjoy reading.
The comic book theme carries through from the superhero on the cover to the ads on each page that explain the different company departments. Then, to spice up the policies and procedures section, they turned it into a short story about a grandmother who explains the policy to her grandson. Zappos is famous for taking cultural fit so seriously that they actually bribe new employees to leave (by not taking the money and staying, the employee is really committing). This prioritization of cultural fit is evident throughout the employee handbook with photos of staff, quotes and real testimonials. ? Creative theme The company managed to create a document that’s easy-to-read and attractive to the eye without skipping over any of the important details. Their modern looking table of contents on the left side shows you exactly what you’re in for, and it’s perfect. A quick introduction to the company, a timeline of the first day, what to expect in terms of paperwork and HR programs, plus information about company policy. Yes, that looks like what all the other handbooks include but that’s just an overview.By separating the employee handbook into two parts, the company is able to check all the formal legal boxes in the first section and communicate Disqus’ culture and values in a fun way in the second section. Disqus’ Culture Book is available online as a 25-page PDF. The document covers lighter topics using things like images, memes, colors and graphs. For example, the Disqus at a Glance page uses a map to show office locations as well as an easy-to-read graph to illustrate employee growth over time. In addition to the fun layout, the text is written in a light and conversational way making it relatable and much easier to read. ? Very detailed Hubspot’s 128-slide document is filled with images and colors that keep the reader engaged.
The beautiful design also helps to explain necessary “boring” topics (such as intellectual property policies and open-door policies) in such a way that you don’t even realize you’re reading the policy. Plus, another theme that we’ve seen in the above examples is this conversational approach to writing. The goofy and playful culture of the company and staff shines when they say that not only do they commit to their mission and metrics, but they commit maniacally. The slideshow has accumulated hundreds of comments (and thousands of likes) praising it as insightful, inspiring and relatable. ? Unique approach The CEO and other senior leaders realized that EF is a playful place to work, and so they wanted the document to highlight the company values, expectations and goals for the future in a lively and light-hearted way. The document itself isn’t available online but the few pages available online showcase the colorful document, complete with short, conversational text and charming illustrations on the side. ? Creative theme Created on airmason.com, the handbook is a modern-looking website using tons of color and tons of space, making the wordy document much easier to read. The book formally starts off with a message from the CEO who explains that “this employee handbook contains the key policies, goals, benefits, and expectations of Sterling, and other information you will need”. The document also communicates how modern and fresh Sterling is by using iMessage chats to answer FAQs. ? Creative layout Zaarly’s document is thorough and comprehensive like an old school employee handbook but also beautiful and humorous like a new school culture code. The document portrays the fun company culture with jokes, puns and lighthearted text. Zaarly’s handbook is detailed and informative and includes all necessary sections (introduction, preface, office rules, organizational structure, values and departments). And, they manage to do this without sacrificing humor. ?
Creative layout Motley Fool opted to keep the writing concise, using mostly short sentences and bullet points but with links for further reading sprinkled throughout the slides. The handbook touches on most of the important sections: company purpose and values, policies, the business model, employee benefits and culture. The handbook finishes by checking one of the most important legal boxes: a quick note stating that the rules are not a part of an employment contract and are subject to change without notice. ? Fun to read They’ve checked all the boxes from bereavement leave to minimum working age to 401(k) plans. What’s especially great about Dollar General’s company handbook is that it’s available online and there’s a really handy search feature on the top. Employees who are looking for something specific can find it instantly. The most important part of a good employee handbook is that it accurately represents the company to which it belongs. Sometimes, this means fewer jokes, fewer puns and fewer memes. Dollar General’s handbook is comprehensive and a pristine example of a safe, secure and well-done employee handbook. ? Comprehensive Learn how to conduct effective Human Resources investigations with case management software in our free eBook. Katie Yahnke Marketing Writer Katie is a former marketing writer at i-Sight. She writes on topics that range from fraud, corporate security and workplace investigations to corporate culture, ethics and compliance.
Related Resources The Importance of Supply Chain Ethics and Compliance Article How to Write an Internal Privacy Policy for Your Company Article Ethical and Legal Workplace Monitoring Article Surveillance vs Spying in the Workplace Article Cracking the Code on Password Protection Article Top 20 Tips for Preventing Data Theft Article How Metadata Can Be a Fraudster’s Worst Nightmare Article Case Management Selection at Allstate: Part 3 Article The Importance of Supply Chain Ethics and Compliance Article How to Write an Internal Privacy Policy for Your Company Article Ethical and Legal Workplace Monitoring Article Surveillance vs Spying in the Workplace Article Cracking the Code on Password Protection Article Top 20 Tips for Preventing Data Theft Article How Metadata Can Be a Fraudster’s Worst Nightmare Article Case Management Selection at Allstate: Part 3 Article Ottawa, Ontario Privacy Policy Sign up for i-Sight’s newsletter and get new articles, templates, CE eligible webinars and more delivered to your inbox every week. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed.A written employee handbook gives clear advice to employees and creates a culture where issues are dealt with fairly and consistently.This usually involves providing a human resources manager or other designated employee completed income tax withholding forms, providing proof of identity and eligibility for employment (in accordance with the U.S. Immigration Reform and Control Act of 1986 ), proof of a completed drug test (by a designated medical center) and other required forms. This area may also include information about daily breaks (for lunch and rest). Usually, new employees are awarded some benefits, plus additional rewards (such as enrollment in a 401K retirement account program, additional vacation and pay raises) after having worked for a company for a certain period of time. These are spelled out in this section.