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The program is designed for front line custodians and teaches basic and advanced skills in all areas of commercial building cleaning. The Basic Level includes six modules, and the Advanced Level contains three modules. Each module covers a different cleaning subject and each has a corresponding certification exam. Click on the image button to order through our online store. A digital certificate is provided and can be downloaded upon passing the final exam.A printed certificate is provided and mailed upon passing final exam. CMI offers both the Basic and Advanced handbooks and online certification exams in Spanish. The training truly exceeded our expectations, and the benefits of this education will greatly assist in our Custodial Department’s success. Morale is now at an all-time high. I’ve never seen our Custodians work as a team and be more engaged than in the past three days. I also want to applaud Perry’s manners and professionalism. It could not have been more appropriate. We look forward to following up with both you and Perry in the future for continued resources.Learning from you was an experience that I will use the rest of my career in the cleaning industry. I am now proud to say that I am a “Certified Custodial Technician” on the expert level. I have started applying what I learned and use it daily. It is an honor to be among the few that can say they are Certified. Once again, thank you!” — Janet Bright, Kingsport City Schools Recertification exams will be available online to recertify each level of certification. Please try again.Please try again.Please try again. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. Register a free business account To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon.
It also analyzes reviews to verify trustworthiness. The Spanish version includes thirteen of the original DVD's plus one Cd. The program provides documentation useful for Workman’s Compensation claims, OSHA inspections and personal injury lawsuits. It is a persuasive sales tool which demonstrates your training program to customers. This series is also great for training individuals for new career changes. The English version has been completed refilmed and updated for 2015. A new Spanish version will be coming soon. Trade in your previous series for a major discount on your order. DVD's are available in English or Spanish. Discusses other topics such as building security, access procedures, dependability, reporting malfunctions of fixtures and equipment, customer relations and personnel contact. Features the following helpful hints as: Proper care of equipment; operating and maintaining upright vacuum cleaners. The Don'ts include: Harassment, fighting, profanity, theft, undesignated rest areas, smoking, alcohol and illegal drugs, firearms, sleeping, wasting supplies and other topics. Portrays examples such as fire, burns, fume inhalation, chemicals, falls and falling objects, sprains and strains, cuts, bumps and bruises. Features reporting all injuries, swinging doors, horseplay and reporting defective equipment. These procedures saved over 20.000 lives. This video contains emergency procedures that all building occupants should see. This “must see” video can save a life through the education of the viewer to recognize the serious danger represented by fire, earthquakes, floods and terrorist attacks. Topics include: Evacuation, Safety and Fire. It also covers the three ingredients of a fire, causes of building fires, storage of various materials, proper housekeeping measures, and what to do when fire strikes. Recommends that abrasive powders be avoided. Features a nine-step rest room cleaning program.
When and how to sweep, dust mop, wet mop floors and the proper way to inspect. Covers topics such as: Large industrial vacuums, tank type vacuum cleaners and attachments, proper usage of upright vacuum cleaners and wet vacuums, plus other carpet maintenance equipment. Video discusses damp mopping, spot mopping and wet mopping as well as dust mopping. Explains importance of positioning caution stands and following label directions. Also covers spray buffing to remove spots, stains, scuffs and black heel marks.It discusses: Supply closets, supplies and their care, dust and wet mops, buckets and wringers, and carts.Reviews bulk liquid and pre-measured stripping chemicals, complete floor machine operation and maintenance (including pads and brushes), plus wet mops, buckets, wringers, radiator brushes, push brooms, dust pans, scrapers, Freon and wet floor caution stands. The manual is organized in a loose-leaf binder. There is a Written Test and Answer Key (for each of the chapters); Final Test (with more than 90 questions that can be used to certify your personnel's custodial knowledge). Includes diploma that can be filled out for each student. In addition to the general liability assumed by running a company, there are health and safety concerns to consider as well. A good janitorial training manual needs to account for such concerns in addition to your internal processes and procedures. Are there specific state or federal requirements. The short answer is, no, there are no hard and fast janitorial training manual needs, but there’s plenty of information to include that can help everyone stay safe. Training for OSHA’s standard is mandatory in the cleaning business, so even though you’re not required to put the information in a manual, it’s not a bad idea.
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Regular training is required annually, so having this information available in a training manual will help your employees stay on top of the most current legislation as well as retain the information they’ve learned when they are on the job site. Remember, also, that some states and locales have stricter rules than the OSHA standard. We recommend checking training requirements in your region with legal counsel to make sure you’re staying compliant. The chemical safety information you provide is pretty much up to you, but remember that the more you put in the manual, the better equipped your employees are to stay safe when they handle potentially dangerous material. Again, the OSHA bloodborne pathogen standard will give you a lot of the guidance you need in this department, but you might also include things like transportation regulations and what to do should someone be exposed to any bodily fluid or other biohazard material. Contact us today to schedule a free demo of Janitorial Manager! Whether your employees are using simple tools, like mops and rags, or whether they’re operating heaving things, like floor buffers and carpet cleaners, there are things they’ll want to do to make sure they stay safe on the job site. Outlining equipment safety protocols will also cut down on the number of on-the-job injuries, resulting in fewer hours of lost work, fewer workers’ compensation claims, and most importantly, fewer health problems for your staff. This section may include information about how to properly wipe down and vacuum an office, when to change the water in the mop bucket, and how to practice green-cleaning solutions, among other things. Again, it’s better to be more specific than less so that your employees know what’s expected of them whenever they’re on the clock. A janitorial training manual needs to outline policies and procedures related to the practical, hands-on work your employees perform.
You don’t need to include things like employee code of conduct, pay and benefits, and career development. Those are all good things to provide your staff, but in a different document. You can cover these in an employee handbook. They are best equipped to tell you if you’ve missed something. And don’t forget to update your janitorial training manual on a regular basis, especially when you switch to new equipment or products. Take the time, also, to investigate the products you use to make sure that there aren’t additional health and safety concerns you may have overlooked. Finally, make sure to provide any mandatory training to new and existing employees in compliance with federal, state, and local laws. A written document is never a substitute for compulsory training. Schedule a demo today to learn more! N Toledo, OH 43615 P:(567) 803-0096 Leave Us A Review. See what's in it for you. Call (518) 783-1281, extension 3138, for details on registration, ordering and payment options. Walks you through the compliance process and helps you meet government standards and protect employees. Presents information on exposure control, emergency procedures and selection and use of personal protective equipment. About 14 minutes each. For a complete bloodborne pathogens orientation, purchase the set and save. Also available in Spanish. Covers basic cleaning procedures for all types of facilities. Topics include: cleaning procedures, equipment and supplies for above floor and hard floor surfaces, carpets and restrooms; cleaning chemicals; types of soil and removal; hazardous waste handling; plus much more. Over 300 photos, charts and drawings. Glossary of 100 terms. Covers techniques, equipment, supplies, floor finishes, government regulations, stain removal. Reviews cleaning chemicals and types of soil. Includes photos, charts and drawings. Level I is not a prerequisite to Level II. This testing measures knowledge of basic cleaning procedures. Those passing the test receive 2.
5 continuing education units (CEU's) and a CMI certificate.Those passing the test receive 2.5 continuing education units (CEU's) and a CMI certificate.The Trainer Manuals, used in conjunction with the Handbooks, include visual aids, chapter reviews, vocabulary, discussion questions, curriculum guidelines, midterm and pre- test. Complimentary with the purchase of each Trainer Manual is a copy of the corresponding Handbook. Your first-time order of either Trainer Manual entitles you to a free, one- year CMI membership, valid for new members only.Teaches the processes and procedures that will optimize efficiency and productivity. Tuition is tax-deductible. Those passing the course's testing receive six continuing education units (CEU's) and a CMI certificate.Our budget program will enable both you and your client to confidently price a job.This program will teach the contract cleaning sales representative what to talk about when selling service. This program will show you how to perform a survey for a prospect, and turn this survey into a service sales proposal that will keep them coming back for more. This video and easy- to-use spiral booklet will illustrate a unique sales approach, specifically designed for selling contract cleaning, that helps you create interest and stand out from the crowd.Covers basic cleaning procedures for all types of facilities. Glossary of 100 terms.Reviews cleaning chemicals and types of soil. Level I is not a prerequisite to Level II.Those passing the test receive 2.5 continuing education units (CEU's) and a CMI certificate.Trainer Manuals I and II provide instructors with everything they need to teach the Custodial Technician Training Program in an in-house training program, community college or vocational program. The Trainer Manuals, used in conjunction with the Handbooks, include visual aids, chapter reviews, vocabulary, discussion questions, curriculum guidelines, midterm and pre- test.
Your first-time order of either Trainer Manual entitles you to a free, one- year CMI membership, valid for new members only.Sections cover: How to Develop Supervisor Skills, Basic Tools and Techniques the Supervisor Must Know and How to Apply Supervisory Principles. Teaches the processes and procedures that will optimize efficiency and productivity. Those passing the course's testing receive six continuing education units (CEU's) and a CMI certificate. Is your training program up-to-date? Each DVD comes with a test and diploma. The accompanying training manual shows each cleaning step for fourteen essential skills. Consistency of training improves overall work-force performance. When trainees are instructed by voice instructions only, they retain only about 12. With full-motion digital DVD’s, retention is increased to 85. Students finish with improved self-esteem, knowing they have mastered all the required steps to perform work at a professional level. Course graduates enter the workforce with a high level of confidence knowing they possess the required skills. The routine for cleaning an office can also be applied to building lobbies, entrances, employee rest areas, lounges, conference rooms, training rooms and office work areas. Discusses other topics such as building security, access procedures, dependability, reporting malfunctions of fixtures and equipment, customer relations and personal contact. Computers are found in almost all offices. Custodians need to know how to work around computer equipment. Every custodian will appreciate the step-by-step approach for professional office cleaning that teaches them how to do more in less time and helps keep them from missing important cleaning tasks or requirements. The content presents the information every custodian needs to know in order to perform professional cleaning duties. The Don’ts include harassment, fighting, theft, undesignated rest areas, smoking, alcohol and illegal drugs, and firearms.
DVD shows how to handle events such as fire, burns, fume inhalation, chemical spills, falls and falling objects, sprains and strains, cuts, bumps and bruises. The eight rules of cleaning safety are discussed, as is how to report all injuries, swinging doors, horseplay and defective equipment. This “must see” DVD can save a life through the education of the viewer to recognize the serious dangers of fires, earthquakes, floods and terrorist attacks. Topic include evacuation safety, fire response, tornado and hurricane emergency procedures, emergency evacuation plans, emergency response to chemical spills or leaks, suspicious packages, and what to include in an emergency supply list. This is a great DVD for everyone to see. Recommends that abrasive powders be avoided. Discusses odor control, drain maintenance and loading of dispensers, then concludes with subject of “end shift” duties. Features an 11-step rest room cleaning program such as: how to prepare and replace supplies and ready equipment, trash removal, basin sanitation, sanitizing commodes and urinals, ways to clean mirrors as well as bright work, spot cleaning of walls, ledges, vents and partitions, when and how to sweep, dust mop, wet mop floors and the proper way to inspect. Covers topics such as vacuum cleaners and attachments, and proper usage of upright vacuum cleaners. DVD discusses damp mopping, spot mopping and wet mopping as well as dust mopping. Explains importance of positioning caution stands and following label directions. This DVD is designed to place and maintain a layer of floor finish on top of the flooring material. This finish layer protects the floor from soiling and abrasions caused by traffic. All of the procedures in this training DVD involves maintaining this finish layer to provide for maximum protection and shine. Also covers spray buffing to remove spots, stains, scuffs and black heel marks.
Explains equipment and chemicals including floor pads and drive blocks, applying “high-speed” finish, burnishing, and other related topics. The Automatic Floor Machine is a battery-powered machine designed for maintaining hard surface floors. This machine puts down solution, scrubs the floor with it, and picks up the scrubbing solution. The floor is left in a dry condition, meaning that it can be returned to service almost immediately. Explains equipment and chemicals, including floor pads and drive blocks, applying “high-speed” finish, burnishing, and other related topics about “auto-scrubbers”. It discusses the supply closet, supplies and their care, dust and wet mops, buckets and wringers, and carts. It also discusses power equipment such as floor machines and vacuums. Reviews the 10 steps custodian should follow for stripping and finishing floors. Shows how to apply finish in two ways: Using mop marked for this use only or; by using floor finish microfiber mop applicator with special tubing to dispense floor finish from bag. Microfiber applicator system reduces labor cost by as much as 70, reduces finish usage by up to 35, easy to apply finish in corners and along baseboards, helps eliminate mops and buckets. The greatest value of refinishing is building resistance to soil and easier maintenance. The floor will also last longer, saving the building owner from having to replace it before its time. There are three rules to remember before starting: 1. Protect yourself from danger. 2. Don't create problems for yourself. 3. Clean carpet in a planned pattern. This DVD features hot water extraction and “spin pad” bonnet cleaning methods. These methods are dry chemical carpet cleaning, shampooing method and new encapsulation. These methods are especially good for cleaning high traffic areas. The DVD points out that quality control is very important in carpet cleaning.
This DVD focus on supervisory duties, specifications and how to go about fulfilling them in the building or facility you clean. Our goal is to help you work smarter, and not harder. This educational DVD is designed to help save your valuable supervisory time and energy and maintain our professional standard of excellence. There is a written test and answer key for each of the chapters, and a final test with more than 90 questions that can be used to certify your personnel's custodial knowledge. Learn to troubleshoot carpet cleaning problems from a 38-year industry veteran. Download and start training your staff from any computer. Learn dozens of strategies to improve cleaning productivity and quality. Contains dozens of check lists and in-service training lessons. Nationally recognized consultant, trainer and author. Colorado Springs, Colorado. Or, order the hardcopy version. Complete the instructors training and certification segments. Have someone read each slide for discussion as led by the class instructor. Allow students to mix and use the carpet cleaning products and operate the carpet cleaning machines. Grade tests and submit student names to Pro Clean College for diplomas. Husqvarna Equipment HydraMaster HydroForce HydroTech Hydrotek Hypro Pumps ImexServe Steam Imperial Electric Ingersoll Rand Injectidry System Innovative Surface Solutions International Ozone IPC Eagle IPS PRO Ironton J.E.
Adams Jaguar Plastics Janitized John's Machine Shop Johnny Vac Johnsen's Lubricants Johnson-Diversey Juicy Car Wash Kaivac Cleaning Systems Karcher Pressure Washing Kiddy Fire Extinguisher Kimberly Clark Kingston Kingstone KleenRite Koblenz Kohler Kubota Engine Lasco Fittings Inc Lasko LawnBotts Legacy Legend Brand Lester Battery Chargers Leviton Electric Lignomat USA LTD Link Manufacturing Ramps Little Giant Little Giant Pumps Loren Luxor Industrial Products Magic Wand Malish Marathon Electric Master Clean Products MasterBlend Maxx Ind Mecline Tecomec Switches Mercury Floor Machine Midland Metal Modern Stone Technologies Momentum SM Mosmatic Pressure Washing Equi. Sandia Plastic Sanford Brands Sanitaire Sapphire Scientific Saunders Manufacturing Schmitz Carpet Machines Scotch Sebo Seth Thomas Shark Shazaam Shiela Shine Shurflo Simple Green Simpson Pressure Washer Sirocco Sky Pro Softsoap Sol-Air Solo Sonozaire Spears Sporicidin Spotless Water Systems Spraying Systems Inc StainOut Systems Stanley Steemer Start Up Packages SteamAction Steambrite MFG SteamJet Inc Steel Eagle Sticky Tabs Stoddard Strong Carpet Cleaning Systems Strong Way Summit Manufacturing Corp Supreme Lighting Corp. Suttner Pressure Wash Sweetheart System Clean Taylor Power Generators TCS Truckmounts Teknor Apex Tennant Nobles Tennsco Corporation Texas Feathers The Academy of Textiles and Fl.
The Way Innovations Therma-Stor Thermax Thermoid HBD Industries Thornell Corp Timemist Tom Cat Auto Scrubbers Tornado Transfer Flow Inc Trilogic TriPlex Technical Services Turbo Force Tuthill Unger Unisan United Receptacle Universal Office Prods US Products US Pumice Valterra Products Valvoline Vapamore Steam Vapor Machine Vapor Clean Vectorfog Velocity Technologies VersaTube Building System Victory Innovations Viking Equipment ViperVax VSE Global Water Claw WD-40 Company Wesco WestPak USA WetKing Dehumidifiers Whirlpool White Glove White Magic Winco Generators Windsoft Windsor Industries Wood's XAACT Products XPower Air Movers Xylem Zapper Products Zenex International Zep Professional Zipper Wand ZipWall Barrier Products ZonTec Large Equipment could take in excess of 6-8 working days to arrive after shipment, and ground shipping times are not guaranteed. Next day, two day, and three day services are available. Click here for our full shipping policy. Specifications are subject to change without notice. Steam Brite Inc shall have no obligation or liability to buyer whether arising in contract (including warranty) tart (including active, passive or imputed negligence) other otherwise for loss of use, revenue or profit, or any other incidental or consequential damages with respect to any non-conformance or defect in any items provided here under. You our customer agrees to indemnify Steam Brite Inc and to hold it harmless from and against any and all claims, cost, liabilities, damages and expenses, including attorney's fees, resulting from personal injury or property damaged caused by the Products. Warranty Disclaimer: Buyer's sole and exclusive remedy for defects in the products shall be as provided in the manufactures's warranty and any other rights provided by law against the manufacturer. Steam Brite, Inc makes no other than as specified in this agreement.
All other warranties, express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are hereby disclaimed. Request Tracking Information by email. Forgot your message board password. And when they do it right, their employees experience more fulfillment and satisfaction with their jobs. As a cleaning business owner, proper training and documentation can make or break your business. From the employee's point of view, there is a lot of information to take in at one time and information overload can cause undue stress and fatigue. Not something you want your employees to experience. Meaning, the owners, managers, and supervisors are all obligated to make sure employees receive and understand all training resources that are presented and training goals are set and met. It is also the responsibility of the employee to participate fully in all required training activities and to transfer that learned knowledge on the job. Training materials need to be suited to the tasks the employee will be performing. After all, it doesn't make much sense to train a new janitorial employee on how to strip and wax a floor when they are only going to be performing general office cleaning duties at first. Provide them with a written training program and go through it with them. Explain how each task is done from beginning to end. If they don't understand the repercussions of not doing it your way, they may choose shortcuts or simply do it their way. Printed training manuals are essential for your new employee to perform their job tasks as efficiently and effectively as possible. Remember, there is a lot of information being thrown at them as a new employee, and these types of job aids will help guide them until they are comfortable and confident in their work. It's like teaching a child to tie their shoes for the first time.Encourage the employee to ask questions as you proceed through the training process.
Usually the more questions an employee asks, the faster they will learn. As mentioned, let them know what they've done right. Our customer will be very pleased with the job you have done.” With a more detailed acknowledgment, your employees will know exactly what they did right and will continue doing it right. Have them bring their manual for notes. You might want to go over the procedures every day for the first week. Then review the work they have done once or twice per week for the next 3 weeks. By staying on top of the training process, it reinforces the employee's knowledge and you can be sure your cleaning company's standards are being met without hearing a complaint from a customer first. And the best place to get feedback on this is from the trainees themselves. Our Training Instructor Evaluation form is for trainees to use to evaluate their training program and instructor after completing the training process. Let them know that you have noticed what a great job they have been doing for the company and that you would like for them to expand their job knowledge in order to become an even greater asset. Employees that are not provided new job challenges and are stuck in the same old dull routine, usually move onto a job that does. By following these four janitorial employee training steps and staying consistent when training all employees, you will promote self-esteem; maintain integrity in your company, and have dedicated employees. Steve is also a CITS Certified Professional Trainer (C.P.T.) and business coach. In addition to everything available at TJS, you will also have access to a separate online video training site called Clean Smart University. CSU has over 8,000 online training videos, produced by professional training firms who are experts in their field. Take the Tour today. All rights reserved. August 2, Manual prepared by Lynden Evans. The information in this manual is designed to be visually appealing and easy to understand.
It is separated into 2 basic sections. Section 1 explains things such as PHCNW s history, custodial training competencies, and offers some basic learning theory. Section 2 is where the specific units of instruction are located. In our efforts to simplify and make our training more efficient and effective, we have compressed our training materials into 3 basic units. They are labeled: Work Life o This unit is focused work life. It considers some of the most important aspects of being successful in any job. Some of the topics covered in this unit are communication, time management, and accident prevention. Trade Tools o This unit explains how to properly use the most common custodial tools. Cleaning Processes o This unit describes area specific cleaning processes such as restrooms, classrooms, and offices. At the end of each lesson, you will see Skill Check. This is where we will find out what you have learned in that particular lesson. Each Skill Check is directly connected to a learning outcome identified in your training record. Other icons to pay close attention to as you move through each lesson: Watch Out. Safety Alert! Explains how each of our cleaning process adheres to green cleaning Best Practice industry standards. 5 6 Section 1 6 7 PHCNW s History Portland Habilitation Center Northwest was founded in 1951 and was known as Portland s Children Center a school devoted to educating children with disabilities. Over time, the children grew up, becoming adults with special needs who faced severely limited occupational opportunities. Realizing this, the Center began to develop a wide assortment of vocational programs ranging from sheltered services to landscape and custodial training programs. Janitorial training at PHCNW was initiated in 1967, and by 1973 the Building Maintenance Department had begun commercial contracting.