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That'll brighten your day. That’s why we’re breaking down the process for you and offering you six employee handbook examples. An employee handbook can be incredibly useful in building a positive workplace culture and employee loyalty, but it’s not an easy feat to write one. Whether you’re attempting to address an office culture issue or interested in building one as a foundational element, crafting an employee handbook requires preparation and thoughtfulness. And before starting your own from scratch, it’s useful to get tips from other businesses by looking at employee handbook examples. They are designed to cover everything a new hire needs to know to get started at their job. You might even get them started before their first day, and include a copy in a new hire welcome email. They can also be longer-form documents that are used as references throughout an employee’s time at a company. Passing out employee handbooks can not only make a new hire feel more equipped to handle his or her day-to-day work, but it can increase that new hire’s efficiency right off the bat. A step-by-step guide. Most employee handbooks include information on: The exact point is different for each company, but if you think your small business is reaching a size where conflicts might start to crop up, it’s probably a good idea to whip up a handbook. Learning about a company’s stories, missions, and core values can increase employee engagement and loyalty. It’s also a useful resource for employees to check dress codes, PTO policies, parking recommendations, etc.So, it’s beneficial to write one as soon as you have a mission statement, core values, and other details about your company you’d like to share. This is where examples come in. It’s a lot easier to think about what your company’s handbook will look like if you can work from some sample employee handbooks.
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Here are six great employee handbook examples worth reviewing: Start with one simple rule and you can always fill in the rest later. It went viral a while back because of how well it’s executed—touching on everything from company philosophy to walking new hires through their first day of work. By sharing it on SlideShare, they practice the transparency they preach in the process. It delineates the company’s culture and values, and makes them actionable. Talk about walking the walk. This online handbook is a one-page scrolling site that delivers clever, creative, and communicative information to new hires and employees alike. Start with the foundation and values of your company and download our employee handbook guide and use our customizable templates to design your own today! Her first job was at a buffet in Mandan, North Dakota which was just as lowbrow as it sounds. Read more about her at www.cinnamon-janzer.com. We're doing our part to make that a little easier. Probably because you don't use ZenefitsGet expert guidance, checklists, and CEO advice for this hard topic. Millennials in the Workplace Small businesses power the economy. Workest is here to empower small business with news, information, trends, and community. Please enable scripts and reload this page. Applicants now have the option to test from home. We've compiled the latest news, policies and guides on vaccines and the workplace. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
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It provides guidance and information related to the organization's history, mission, values, policies, procedures and benefits in a written format. It is also viewed as a means of protecting the employer against discrimination or unfair treatment claims. It is an easily accessible guide to the company's policies and practices as well as an overview of the expectations of management. In contrast, a policy is a written statement that reflects the employer's standards and objectives relating to various employee activities and employment-related matters. Employers should require every employee to provide a written acknowledgment of having received the handbook. The acknowledgment should be saved in an employee's personnel file as a way for the organization to establish that the employee was made aware of the policies. By no means should the handbook be construed as an employment agreement, which may affect the employment-at-will status. It is imperative to have the handbook reviewed by legal counsel. Step 1: Review and Make Required Revisions to the Current Company Policies Company policies and procedures are used as the source for writing the handbook. See How to Develop and Implement a New Company Policy for steps on creating company policies. Employers should scan the work environment for common practices that are currently in place; if there are no policies, they should be developed. Once the employer has updated the policies and formalized the common practices, legal counsel should review them, and HR should use these final policies for developing the employee handbook. Employers should also consider the National Labor Relations Board (NLRB) rulings and guidance. On March 18, 2015, the NLRB's General Counsel provided guidance pertaining to employee handbooks. Employers should be mindful of avoiding overbroad confidentiality rules in handbooks that would prevent employees from discussing wages and other terms and conditions of employment (i.e.
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, protected concerted activities). Step 2: Create an Outline of What to Include in the Employee Handbook The topics included in the employee handbook should cover the employer's mission statement, equal employment opportunity statement, contractual disclaimer and at-will employment statement, purpose of the employee handbook, and background information on the company. The decision to include additional topics is left to the employer. Important factors to consider are legal mandates for federal and state laws that affect employees, such as the Family and Medical Leave Act (FMLA), COBRA, Equal Employment Opportunity Commission (EEOC) anti-discrimination laws, the Americans with Disabilities Act (ADA), and the Fair Labor Standards Act (FLSA). If an employer fails to communicate these in the employee handbook, there may be confusion and noncompliance with the laws. A sample table of contents can be found at the end of this guide. Step 3: Create Summarized Versions of Each Policy and Procedure The employee handbook should include a statement that summarizes each policy and procedure. The statements should be easy to read and contain no legal verbiage—in other words, they should speak to the employee audience and be formulated accordingly. Step 4: Add Each Summary Statement in the Appropriate Sections According to the Outline Once HR has completed the employee handbook outline, the next step is to write the organization's position, rules or policies under each of the outline topics. Step 5: Review the Entire Handbook The review process ensures that the information is accurate and easy to comprehend. The handbook may be reviewed by HR, a project team or both. Step 6: Provide Finalized Version to Legal Counsel for Review By reviewing the final version, legal counsel will ensure that it contains no statements that may create contractual agreements. Step 7: Select a Means of Publication The next step is to locate a vendor to produce the finished employee handbook.
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Organizations can seek a request for proposals from a few select vendors. Once the vendor is selected, the employer should work with the vendor through each step in the publishing process, including formatting the handbook to a specific size and style. Once the formatting is complete, a final review and approval should take place before sending the handbook to print. Step 8: Distribute Handbooks Once the vendor returns finished copies of the handbooks, the organization must establish a method for distribution, such as during new-hire orientation or as a manual distribution to employees. Some employers use their intranet or internal e-mail to post the handbook electronically; however, physical copies need to be made available to employees without access to the Internet or on request of an employee. Posting the employee handbook on the company intranet or via e-mail is also useful when changes to policies are made and need to be communicated to employees. Step 9: Update as Necessary Employers should establish a point person to be in charge of updating the employee handbook as necessary when employment laws or internal policies change. It is also important to conduct a full handbook review periodically, such as every one to two years, to ensure that no laws or policy changes have been overlooked and that all policies are still relevant and upheld consistently within the organization. Examples Below is a sample outline, or Table of Contents, for items that are typically included in an employee handbook. Examples of an Acknowledgment: Handbook Receipt and a sample employee handbook can also be found on the SHRM website.Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item. Please log in as a SHRM member.
It does not offer legal advice, and cannot guarantee the accuracy or suitability of its content for a particular purpose. Disclaimer. Add a few personal touches and you’re good to go. Get clear, concise, up-to-date advice with our practical, step-by-step guides. Get clear explanations of the most common HR terms. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. Learn more about the features available and how they make each recruiting task easier. Ask questions, find answers, get tips, and dig deeper into our product. Employers give this to employees to clarify their rights and responsibilities while they’re employed with the company. Download the full Employee Handbook template in.doc and pdf format by clicking on the links at the bottom of this page. Also, feel free to modify this template’s language to match your company’s culture. The full template includes these sections plus an introduction so you can welcome new employees to your company. Neither the author nor Workable will assume any legal liability that may arise from the use of these templates. Please ask your attorney to review your finalized policy documents or Handbook. It’ll give your employees an idea of what the terms of their contract and job classification are. They can use this section as a resource to fall back on whenever they have basic questions. You could also explain your recruitment process to prepare future hiring managers in your company. Define full-time and part-time employees, and also interns, apprentices and other workers you employ. This is a necessary statement, not only for legal purposes, but also to promote a culture of meritocracy and respect in your workplace. Here, outline the usual steps in your hiring process. Also, if you often conduct pre-employment checks, define the stage hiring managers can order these checks and even how to handle them.
Likewise, if you have a permanent referral program or if you issue referral rewards often, this is a good place to outline the procedure and related guidelines. It’s about the conditions your employees work in. Include policies such as anti-harassment and health and safety in your employee handbook to build a lawful and pleasant workplace where your employees can thrive. Here are the policies included with tips on how to customize them to your own workplace: Our template lays out basic rules about protection of information, but you need to modify it to account for any specific laws that apply to your company. Mention these laws and how you ensure you adhere to them, as well as what you expect employees to do. Respect to and from coworkers is an important part of a harmonious worklife. In this section, you can firmly state your commitment to eliminating harassment and violence in the workplace. You’ll also define what counts as harassment, as well as outline possible repercussions. This section will present guidelines employees must follow to ensure a healthy and safe workplace. You can add actions your company has taken to comply with occupational health and safety laws, as well as protect employees in hazardous jobs or from emergencies. Our template specifically includes sections about preventative action, emergency management, smoking and a drug-free workplace. You could also add a mental health policy if your company has relevant provisions. You’ll outline how you expect employees to treat others, whether they’re colleagues, partners, customers or external stakeholders.Employees should know what they can or can’t wear.Address internet usage, company cell phones, corporate email and social media use (both corporate and personal). Lay out guidelines without being overly restrictive toward employees; most people expect to have a certain freedom in these matters as long as they follow security and data protection guidelines.
Here you can describe what constitutes conflict of interest, what employees can do when faced with one, and what the consequences are for wittingly breaking relevant laws or company rules. While many companies are flexible when it comes to employees becoming friends or dating, some rules are necessary to avoid gossip or unprofessional scenes. This section is important to avoid accusations of nepotism and favoritism. Give specific guidelines about working relationships allowed between relatives in your company. This is a matter of safety as well as protecting data and company property. Outline the process of bringing visitors on company premises to make sure employees are always alert and responsible. In this section, you can refer to attempts by outsiders or employees to solicit or distribute flyers, products or services and how employees can handle these cases. Through these policies, you show you value employees and motivate them to keep working with you. This part is mainly important for the U.S. which has laws on exempt and non-exempt employees. You can explain the legal framework and clarify overtime rules. You can also mention on which days employees receive their salary or wages. This section helps employees understand how their performance will be evaluated, and also prepares managers for managerial duties. You can mention the objectives of performance reviews and how you expect managers to lead their team. This is your chance to highlight a big part of your retention strategy — making sure employees improve personally and professionally. You can mention training opportunities and education budgets, if any. It’s likely: often, employees aren’t aware of the full extent of benefits and perks your company offers. This section helps you keep employees well-informed in this matter. Also, insert explanations of relevant laws like the FMLA and COBRA. Outline the process employees should follow if injured at work and which benefits you’ll offer.
Modify our template based on applicable laws in your area. State how employees can ask for remote working and what rules they should follow (for example, cyber security at home). Also, outline rules for permanently remote workers. If you have a limited number of parking spaces to give out, outline the criteria you use to allocate these spaces. If you give equipment to employees (like phones, laptops etc.), inform them how they should take care of it. Also, mention what happens when that equipment is stolen or damaged. When joining your company, they want to learn how they can divide their time between work and leisure or out-of-work responsibilities. Mention your companywide working hours and any exceptions. Then, state the number of paid days off you provide employees and explain the process to request PTO. You could include both the definitions of short-term and long-term illness. Describe the law regarding leave for these civic duties and what documents employees might need to bring. You could also include benefits regarding parental allowances, like a few hours off to attend school meetings. Especially if there’s a disciplinary process involved. Here’s an outline of the contents: Go over the steps of your progressive discipline process and how you expect managers to handle it. This is also a good opportunity to address issues like tuition or relocation reimbursement and to expressly prohibit forced resignation. Mention the conditions of providing severance pay and how you’ll compensate remaining vacation and sick leave. For example, if an employee was terminated for cause, you have the right to refuse to provide them with references. Here’s our template to do that. Reiterate how happy you are that an employee is now working with you and welcome them on your team. Look at employee handbook examples for inspiration, but make sure you write in your own company’s tone and voice. Workable is all-in-one recruiting software.
Source and evaluate candidates, track applicants and collaborate with your hiring teams. Get started Or talk to us about your hiring plans and discover how Workable can help you find and hire great people. Think again. Your employee handbook should provide guidance to reinforce your policies. Outline the policies that affect your employees. It’s a roadmap of how they should act, and it speaks to your company culture. Set expectations and establish the consequences for not meeting those expectations. Or, if male employees are expected to wear suits and ties, but a rogue employee insists on foregoing the tie, how willing are you to relax some rules? Whatever you decide, you’ll set you and your staff up for success by including this information in your employee handbook. Do you really know how those devices are being used. How often are your employees using company equipment to surf the net, make personal phone calls, store photos, text friends or post on social media ? Employees should have a clear understanding that when they use company equipment, they’re acting as a representative of your company. Tell them, for example, that sending bullying texts to someone on company equipment can get them fired. You want employees to know that your organization will not tolerate discrimination or harassment in any way, shape or form. These include but are not limited to: Even good managers can slip and unintentionally discriminate among employees. Are employees complaining about the perfect, five-star rating one employee received on his review when no one else did. Maybe they believe it’s because he and his supervisor are lunch buddies. Regardless, this is a huge area for potential liability, and a strong handbook can be a good defense if charges are filed against your company. Make yours aware of your policies and provide supervisory and leadership training on nondiscrimination.
You can use your employee handbook to remind them about employee benefits, including general information and vacation time. There are no absolutes in business, and a change in circumstances, benefits or policies will mean you need to update your employee handbook. You don’t want to outline the specifics of yearly merit increases and then find you can’t provide them because of business demands. Be careful about the details you include. Do you provide relocation assistance for employees who transfer to another office within the company. If employees are terminated by you, are they paid for vacation time (if not required by state law)? Is your employee handbook available online. Can the online version of the handbook be printed? A good handbook will: Likewise, if you have employees who travel for business, address the issues surrounding that, e.g., per diems, expense reimbursement, etc. Be sure you include key state and federal policies, and realize that new laws and regulations mean revisions to your handbook to remain compliant. Try to keep your handbook to a maximum of 30 to 40 pages, if possible. If it’s too long, it may not get the attention it deserves. Thank you for your feedback. Glad you found this article helpful! Some are essential to make our site work; others help us improve the user experience. By using the site, you consent to the placement of these cookies. Read our privacy policy to learn more. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed.A written employee handbook gives clear advice to employees and creates a culture where issues are dealt with fairly and consistently.This usually involves providing a human resources manager or other designated employee completed income tax withholding forms, providing proof of identity and eligibility for employment (in accordance with the U.S.
Immigration Reform and Control Act of 1986 ), proof of a completed drug test (by a designated medical center) and other required forms. This area may also include information about daily breaks (for lunch and rest). Usually, new employees are awarded some benefits, plus additional rewards (such as enrollment in a 401K retirement account program, additional vacation and pay raises) after having worked for a company for a certain period of time. These are spelled out in this section. If the employer is covered by the U.S. Family and Medical Leave Act of 1993 - generally 50 or more employees - a handbook usually contains information about FMLA and often includes specific policies for parental and medical leave. These sections include conduct policies for such areas as sexual harassment, alcohol and drug use, and attendance; plus, grounds for dismissal (i.e., getting fired, laid off ) and due process.This area usually includes information about releasing employee records and information, as well as who may retrieve and inspect the information. At many larger companies, a revised handbook comes out annually or at other regular intervals. It is recommended that handbooks be updated regularly as laws and regulations change.This is an attempt by employers to protect themselves from liability if a policy changes and the employee is not explicitly notified about the change. If a company chooses to publish its handbook in multiple languages, each version should be updated concurrently.As an example, many US states have specific laws that go above and beyond federal laws. Because of this, a New Mexico employee handbook should not be used in California. In the US, California is the state with the highest number of regulations that go above and beyond federal law. Companies operating there usually have special content for California employees. Other states that will typically require special content are New York, Massachusetts, Illinois, Connecticut, Washington DC, and Texas.
By using this site, you agree to the Terms of Use and Privacy Policy. It contains everything about everything that anybody might need to know about working within your organization. It’s basically your company’s “Hitchhiker’s Guide to the Galaxy”. I’ll explain what you should include in your handbook, along with some employee handbook best practices and design tips. I’ve also included premade employee handbook templates and lots of employee handbook examples. Sometimes known as an “employee manual”, “staff handbook”, “company policy manual” or even a “culture code”, employee handbooks are given to new hires after their acceptance of an offer letter. An employee handbook tells your employees what to expect, and should be written in easy to understand language. A policy manual, on the other hand, is a document that tells your employees how to do things, and may include more technical information. You should save the practical information such as how to request for your remote month, and what the working remotely expectations are, in the policy manual. Think of your policy manual as your terms and conditions document. New and small businesses in particular often neglect to produce an employee handbook. But as your company grows, it’s helpful to create a central space for all of your processes and policies to live early on. An employee handbook sets clear expectations for all employees to ensure everyone within the organization can remain on the same page. In doing so, employee handbooks help to establish a culture where issues can be dealt with fairly and consistently. At all levels and stages within your company, employee handbooks can be beneficial. As mentioned, handbooks can provide newcomers with an introduction to your company and its internal structure. They can ensure that policies, procedures and working practices are enforced fairly and rigorously, thus eliminating confusion and misalignment within your team.
Ask them what they think the most important thing to communicate to new hires would be. Making sure everybody is on the same page about expectations, policies, and culture from the beginning is a great way to kickstart the onboarding process. Make sure you take the time to preplan to contents of your employee handbook before diving in. This will ensure you include all necessary materials to make your handbook effective. Feel free to pick and choose which topics are most relevant to your business, or go all the way and include the whole package. This will help guide the rest of your employee handbook, and make sure that you don’t miss anything. A table of contents is also a great way for your employees to quickly skip to a section. Some larger organizations will have an in house design team, but if you’re faced with designing the company employee handbook by yourself a premade template can be a great place to start. These elements will keep your readers engaged and enticed by the materials included. In this employee handbook example icons have been used to help show new employees what they can expect on their first day at the company. An employee handbook contains so much information that it can be quite overwhelming, so avoid large blocks of text whenever possible. Watch: Everything you need to know about icons (in less than 3 minutes) Just as some colors like red and orange feel warm to us, they also feel friendly and welcoming. Blues and greens can feel cool or serene. In this example the color palette is very simple, just whites, greys, and a pop of green, which looks modern and clean. But when your employees check back in with your employee handbook they are likely to be looking for a specific piece of information. Columns are a great way to keep readers engaged in your writing. Our brain loves lists for a lot of different reasons (this New Yorker article is a good round up!), so make sure that you break down complicated information into easy to manage chunks.
In many employee handbook examples, such as this one, the key policy dates or whatever are highlighted in a box that is a different color. This tells your employees that this information is important, but it also makes it easier for employees to find. Using your table of contents, create a blank page in your document for each section and add the section header (check the employee handbook example below). This will help you visualize the structure of the employee handbook you are making. The terminology should be familiar to your audience and easy to understand. If there is complex information, consider adding a glossary to define concepts or terms. Make sure your table of contents is also clearly laid out. Some people prefer to work methodically writing pages from start to finish, whereas others prefer to jump about adding information as it enters their brain. Why not invite your team to help you create your company’s handbook with you. Our real-time collaboration feature (Business plans only) will help you collaborate with your team anytime, anywhere, in real-time: It is important to ensure the employee handbook is easy to find for everyone. Ours is included in all employment offer letters, in the onboarding process and pinned on Slack. To make keeping track of most current copies, you could use a version code for your handbooks. Then, publish your employee handbook online. Maintaining that the employee manual is accurate and up-to-date is essential in ensuring your employees are well-informed of policies and procedures and that your business is achieving the cultural benefits of having an employee handbook in the first place. Companies should review their employee manual annually at the very least to ensure it is reflective of society’s unavoidable changes. Keeping your employee handbook up to date is critical to the well-being of your company. Check out these handbook examples for inspiration: Pick one or two design elements to incorporate throughout your pages.