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Version 3.5. Avocent, the Avocent logo, The Power of Being There, DSView, DSR. MergePoint,. Page 4 Page 5: Table of Contents iiiVPNs. 48. NAT Devices. 49. Licenses. 50. ISV Partners. 53Local Account Settings. 140. Embedded Units. 143Page 11 Table of Contents ixEmail Notifications. 310. Enabling and Disabling Event Logging. Page 15 Table of Contents xiiiTable D.9: VT220 Decoding. 352. Table D.10: VT52 Encoding. 354Page 25 Chapter 1: Product Overview 3LANDesk Server Manager supports rack-mounted and blade servers with low-impact services thatPage 29 Chapter 1: Product Overview 7Page 35 Chapter 2: Installation 13Type a valid username and. Page 39 Chapter 2: Installation 17The Uninstall Avocent DSViewSorting information in a windowPage 47 Chapter 3: DSView 3 Explorer Windows 25Page 49 Chapter 3: DSView 3 Explorer Windows 27Page 55 Chapter 4: Basic Operations 33Page 57 Chapter 4: Basic Operations 35The Change Password window will.Page 59 Chapter 4: Basic Operations 37Page 65 Chapter 4: Basic Operations 43Page 67 Chapter 4: Basic Operations 45VPNsPage 71 Chapter 4: Basic Operations 49Page 73 Chapter 4: Basic Operations 51Page 75 Chapter 4: Basic Operations 53Page 77: DSView 3 Servers 55Page 79 Chapter 5: DSView 3 Servers 57To create a CSR:Page 83 Chapter 5: DSView 3 Servers 61All other external and internal clients will communicatePage 87 Chapter 5: DSView 3 Servers 65To register a hub server as a spoke server. Only DSView 3 software.The side navigation bar will. Page 93 Chapter 5: DSView 3 Servers 71Page 95: Authentication Services 73Active directory external authentication servicePage 101 Chapter 6: Authentication Services 79Page 105 Chapter 6: Authentication Services 83Page 107 Chapter 6: Authentication Services 85The Accept SSL Certificate window will appear.The default value is groupOfNames.
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Page 111 Chapter 6: Authentication Services 89Page 113 Chapter 6: Authentication Services 91Page 115 Chapter 6: Authentication Services 93The Authentication Service Connection SettingsPage 119 Chapter 7: Units View Windows 97. If a target device is connected to multiple managed appliances, it will appear.To tailor the list, enter a valid filter string and click Filter. Page 121 Chapter 7: Units View Windows 99. Page 123 Chapter 7: Units View Windows 101The Units View window will open.Page 131 Chapter 8: Adding and Deleting Units 109Adding. Page 133 Chapter 8: Adding and Deleting Units 111Adding. Page 135 Chapter 8: Adding and Deleting Units 113Page 137: Synchronizing the DSView 3 Software Database 115Automatic name pushPage 139 Chapter 9: Synchronizing the DSView 3 Software Database 117Page 141 Chapter 9: Synchronizing the DSView 3 Software Database 119Automatic topology synchronizationPage 145 Chapter 9: Synchronizing the DSView 3 Software Database 123Click Next to confirm merging. Page 147: Managing Units 125Click Unit Overview.Page 151 Chapter 10: Managing Units 129How access rights can be assignedPage 159 Chapter 10: Managing Units 137Page 161 Chapter 10: Managing Units 139The Cascade Switch Settings window will open.If the authentication fails, the supported DSR. Page 163 Chapter 10: Managing Units 141Page 167 Chapter 10: Managing Units 145To change information. Page 169: Power Devices and Power Device Sockets 147Page 173 Chapter 11: Power Devices and Power Device Sockets 151Page 177 Chapter 12: Unit Sessions and Connections 155Exit macros are supported on DS1800 digital switches and the following DSR.Page 183 Chapter 12: Unit Sessions and Connections 161Page 186 Page 187 Chapter 12: Unit Sessions and Connections 165Page 191 Chapter 13: Data Logging 169Page 193 Chapter 13: Data Logging 171Page 195 Chapter 13: Data Logging 173Page 197 Chapter 13: Data Logging 175.
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Viewing Data Log FilesPage 199: SSH Passthrough Sessions 177Page 201 Chapter 14: SSH Passthrough Sessions 179. Establishing an SSH Passthrough connection to a unitPage 203 Chapter 14: SSH Passthrough Sessions 181Page 207 Chapter 14: SSH Passthrough Sessions 185. To include an SP command, open your SSH client and enter a command.The Departments window. Page 211 Chapter 15: Grouping Units 189Page 213 Chapter 15: Grouping Units 191Page 215 Chapter 15: Grouping Units 193. Unit GroupsYou may create nested.Page 217 Chapter 15: Grouping Units 195. Global groups that contain units the user cannot access will not be displayed, unless.The Unit Groups window will open. Page 219 Chapter 15: Grouping Units 197Page 221 Chapter 15: Grouping Units 199The Unit Group Members window will open.Page 225 Chapter 16: Managing User Accounts 203Resetting a User Account PasswordPage 229 Chapter 16: Managing User Accounts 207AddressPage 233 Chapter 16: Managing User Accounts 211The User Name window will open.Page 239 Chapter 17: User Groups 217This window lists all authenticationThis window lists all authenticationUser Group PropertiesPage 243 Chapter 17: User Groups 221For example, virtualPage 247 Chapter 18: Using the Video Viewer 225Page 251 Chapter 18: Using the Video Viewer 229Page 255 Chapter 18: Using the Video Viewer 233Enable or disable. Page 259 Chapter 18: Using the Video Viewer 237. General commandsPage 261 Chapter 18: Using the Video Viewer 239Mouse scaling commandPage 265 Chapter 18: Using the Video Viewer 243Page 267 Chapter 18: Using the Video Viewer 245Page 269 Chapter 18: Using the Video Viewer 247Macro groups for Windows, Novell. Page 271 Chapter 18: Using the Video Viewer 249Macro groupsPage 273 Chapter 18: Using the Video Viewer 251Page 275 Chapter 18: Using the Video Viewer 253Page 277 Chapter 18: Using the Video Viewer 255Page 279 Chapter 18: Using the Video Viewer 257Page 285 Chapter 19: Using the Telnet Viewer 263The default.
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Page 287 Chapter 19: Using the Telnet Viewer 265The terminal type must be entered in.Page 289 Chapter 19: Using the Telnet Viewer 267Page 291 Chapter 19: Using the Telnet Viewer 269The Configure Macro Groups dialog box expands.Page 295 Chapter 19: Using the Telnet Viewer 273Page 297 Chapter 19: Using the Telnet Viewer 275Make the appropriate settings.Page 301 Chapter 20: Using Tools 279. Exporting access rightsThe following actions occur when a DSView 2.x software database is imported into the.Page 305 Chapter 20: Using Tools 283Page 307 Chapter 20: Using Tools 285Type a description of the. Page 311 Chapter 20: Using Tools 289. Restoring a managed appliance user databaseAdding tasksPage 315 Chapter 21: Using Tasks 293Page 317 Chapter 21: Using Tasks 295. The backup file is named dsviewBackup.zip by default, but you may also append the. Task: Configure SNMP trap settings on a managed appliancePage 319 Chapter 21: Using Tasks 297. Task: Power control a target devicePage 321 Chapter 21: Using Tasks 299Select the type of managed appliance. Page 323 Chapter 21: Using Tasks 301Page 325 Chapter 21: Using Tasks 303. Task: Validating user accounts on an external authentication serverThe Task Results window will display, containing. Page 329 Chapter 21: Using Tasks 307. Firmware ManagementThe Appliance Firmware - All window will. Page 331: Events and Event Logs 309Page 333 Chapter 22: Events and Event Logs 311Page 335 Chapter 22: Events and Event Logs 313Use the Customize link to add or remove. Page 337 Chapter 22: Events and Event Logs 315Using the date filterPage 339 Chapter 22: Events and Event Logs 317. Creating an Event Log.csv FileAdding Plug-insPage 343 Chapter 23: Plug-ins 321The Plug-in overviewPage 345 Chapter 23: Plug-ins 323. Disabling and activating a plug-inAppendix A: Technical SupportAppendix B: TCP and UDP PortsPage 349 Appendices 327If Active Directory or LDAP external authentication is being used within. External authentication portsPage 355 Appendices 333.
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If an external SNMP manager has been added to your DSView 3 software system, communication. Appendix C: DSR Remote Operations SoftwarePage 357 Appendices 335Page 359 Appendices 337An autorun file will bring up a menu of. Using the DSR Remote Operations softwareTable C.2: DSR Remote Operations Descriptions. Page 363 Appendices 341. Rebooting a switchPage 365 Appendices 343. Appendix D: Terminal EmulationVT100 terminal emulationPage 369 Appendices 347. Table D.6 lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported;Table D.7: VT100 ANSI Mode Control Sequences (Continued)VT220 terminal emulationTable D.9: VT220 Decoding (Continued). VT220 Keyboard Function VT220 Keyboard Byte SequencePage 379 Appendices 357. Table D.14 lists the decoding for VT320 terminal emulation. Table D.14: VT320 Decoding. VT320 Keyboard Function VT320.Appendix E: Regaining Access to the DSView 3 SoftwareAppendix F: GlossaryPage 383 Appendices 361. AVSP (Avocent Video Session Protocol). Page 385 Appendices 363This occurs when the user launchesIntegrated windows authenticationPage 389 Appendices 367. OSCAR interfaceTelnet sessionPage 393: Index 371A Windows NT 80. Access BCustom fields supported models 6Page 395 Index 373Glossary 360 creating a task to control power 300Managed appliances preventing conflicts. Page 397 Index 375Ports DSView 3 software sessions 33RSA SecurID external authentication service. Page 399 Index 377. SSL 57 Tasks. Synchronization 114, 115 about 289, 291U properties 125. UDP ports. Page 401 Index 379. Please check your inbox, and if you can’t find it, check your spam folder to make sure it didn't end up there. Please also check your spam folder. All other marks are the property of their respective owners. All rights reserved. 590-395-501J With the DSView 3 software, you can access all of your data center devices from a single screen - making complex network access and control remarkably easy.
Using out-of- band management, the software can be used to reach and restart servers or other devices that are not functioning or responding to in-band commands, regardless of the state of the equipment’s operating system. On supported Macintosh system clients, you must use Firefox version 1.5 or later. A DSView 3 software administrator may add, remove, delete and change settings for managed appliances and target devices, including assigning permissions and per-device contact information, which are stored on the DSView 3 server. A DSView 3 software administrator may also assign unique permissions which allow individual users or a group of users access to units or groups of units. When a session is initiated with a target device, the viewer communicates using the Avocent Proxy Protocol (APP) and the DSView 3 server makes a direct connection to the appliance. The gateway allows for IP-based video, serial management, Telnet Viewer, third party Telnet viewer, web browser and other supported session types. The server provides a centralized database for storing configuration, user, unit and system information. It also provides services for authentication, access control, logging events, monitoring and license management. Only one server in a DSView 3 software system may be configured as the hub server. The hub server acts as the coordinator for database replication between itself and all of the other spoke servers in a DSView 3 software system. A hub server and a spoke server both offer the same DSView 3 software functionality to a user. The distinction of hub or spoke refers only to the database replication role that the server plays and not with the functionality that the server provides. Adding one or more spoke servers to a DSView 3 software system provides redundancy and the ability to distribute DSView 3 software functionality across multiple sites. You may also set up event logs to record full details of user access and other events.
An example of an SNMP manager is the HP OpenView product. Seamless access and control allows critical management functions for dispersed IT environments. Out of band connectivity offers solutions for lights out data centers and ensures quick and efficient troubleshooting and repair from the HP console. The appliance then performs the requested function. See Plug-ins on page 319 for information about adding and managing plug-ins in the DSView 3 software system. These serial sessions can be shared among multiple users across multiple DSView 3 servers. For more information, see the ACS console server plug-in documentation. Licenses may be required; see your Avocent representative or www.avocent.com for more information. This integrated system provides complete life cycle and systems management for multiplatform server infrastructures. Use the browser-based software to manage server performance and availability, and launch sessions to target devices from a single point of access. Some DSR switches may be connected using a modem, which provides benefits for branch offices such as low cost and dial-up performance. DSView 3 software clients communicate with target device ports using a Video Viewer connection between the client and the managed appliance. Certain DSR switch models also allow the cascading of another switch.You can use the DSView 3 software to access, monitor and control the MergePoint 52xx SP manager and attached target devices. Management operations can be performed either by using commands or scripts over a Telnet or SSH version 2 session or by using the appliance’s web interface from a standard web browser. You can use the DSView 3 software to access, monitor and control the OnSite appliance and attached target devices. For more information, see the OnSite appliance plug-in documentation. You can launch a Virtual Network Computing (VNC), Remote Desktop or VMware viewer session to a virtual machine from a single point of access.
For more information, see the Virtualization plug-in documentation. Licenses may be required; see your Avocent representative or www.avocent.com for more information. You can launch a KVM session to any managed blade from a single point of access. For a list of supported blade chassis and other information, see the Blade Chassis plug-in documentation. These devices may be managed within a DSView 3 software system by launching a standard web browser to the device URL or by opening a Telnet session. A target device is added automatically to your DSView 3 software system when the supported managed appliance is added. A target device may also be added individually. The command is converted and serially sent to the power device. The power device then performs the requested action (for example, turning a power outlet on or off). Avocent and Server Technologies power devices are also supported on CCM and CPS appliances. For information about the TCP ports that the DSView 3 software uses, see TCP and UDP Ports on page 326. See Spoke Servers on page 67 and Installing the DSR Remote Operations Software on page 19. The license key also specifies the number of clients that may use the software and the number of spoke servers allowed on a system. See Licenses on page 50. For details, see the Mouse and Pointer Settings Technical Brief, which is available on the DSView 3 software DVD and on the Avocent web site. You should also perform a backup of the hub server prior to upgrading the DSView 3 software; see Backing up and Restoring Hub Servers Manually on page 65. Failure to perform synchronization and backup may have detrimental effects. A backup should be performed both before the upgrade and immediately following An autorun file will bring up a menu of installation options. On the Technical Support page, click the Product Upgrades link, then select DS Software Upgrades. Click OK to reinstall the DSView 3 software or Cancel to exit setup. Click OK to close the Go to step 5.
Go to step 6. The installation will be cancelled and the server’s default web browser will launch and open in the Product Upgrades and Options page of the Avocent web site. Go to step 6. Return to step 2. Click Next. Go to step 8. A License Agreement Warning message box will appear. The agreement will appear in a separate web browser window. Type the port you want to use, then click Next. The software will be installed in the specified folder, a Start - Programs - DSView 3 shortcut menu will be generated and the DSView 3 software service startup will be verified. Click Yes to All. Click Continue. This occurs because the DSView 3 server certificate created when the server is installed is a self-signed certificate. You may either import the certificate into the DSView 3 software client web browser (choosing to trust the certificate) or obtain a server certificate from a Certificate Authority (CA) trusted by the web browser. If AutoMount is supported and enabled, open a command window and continue with step 3. If this is your first DSView 3 server installation, hub should be selected in the Select DSView Server Role window. The hub server should be installed before any spoke servers are added. See Certificates on page 43. The DSView 3 Explorer will open with the Welcome page of the DSView Server Configuration Wizard. Click Next. Go to step 3. Go to step 8. Type the Avocent-provided license key for the DSView 3 software hub server, then click Next. (DSView 3 software license keys prior to version 3.0 are not valid.) Type a username, a password and confirm the password of the user to whom you wish to give administrator privileges. Usernames are case sensitive and may contain up to 64 characters. Click Next. The license key will be installed and a DSView 3 software administrator account will be created. The built-in user groups will also be created. Click Finish. For example, you may not register a spoke server running DSView 3 software version 3.
0 with a hub server running DSView 3 software version 3.2. Type the address of the DSView 3 software hub server using standard dot notation (xxx.xxx.xxx.xxx) or type the DNS name in the Address field. Click Next. Click Next to accept the certificate. Type a valid username and password for a user with DSView 3 software administrator privileges on the DSView 3 software hub server. Click Next. The configuration of the spoke server will be saved to the database of the hub server and the spoke server’s certificates will be installed on the hub server. Click Finish. The DSView 3 software hub server should be upgraded first, followed by each spoke server. The DSView 3 software should work with the existing firmware revisions, but in cases where new functionality is not supported until the firmware is upgraded, the DSView 3 software will indicate this in the GUI. Any software required by the client, such as applets and the Java Runtime Environment (JRE), will be automatically installed by the DSView 3 server host. When a user attempts to log in to a DSView 3 software client session, the authentication service configured in the DSView 3 software by the DSView 3 software administrator verifies the credentials of the user. Security alerts related to the certificates on the DSView 3 software host may appear. See Certificates on page 43. If you are using Internet Explorer, see Internet Explorer Considerations on page 39. See Certificates on page 43. The DSView 3 Explorer User Login window will open. See Adding User Accounts on page 203. The passcode includes a PIN and an RSA SecurID tokencode. The login request is sent to the RSA Authentication Manager. Depending on the user configuration and state on the RSA Authentication Manager, the user may be prompted for a second successive tokencode. If the RSA server generates the PIN, the user will be given a brief interval to memorize it. The Control Panel will appear.
If AutoMount is supported and enabled, open a command window and continue with step 3. When using Internet Explorer, temporary files may be removed by selecting the Delete Temporary Internet Files command and active web components may be uninstalled by selecting the Remove Objects command. See the Internet Explorer documentation for more information. On a Windows client, it is recommended that the JRE (Java Runtime Environment) be installed in the C:\Program Files\ location. If your system automatically installs programs in another location, you may not be able to launch the Video Viewer. In this case, you can configure Java to find the JRE. For Macintosh operating systems, you must update Java and install the JRE using the Macintosh software updates. Refer to the Macintosh operating system documentation for more information. Download the JRE installer, then close all browser windows. Depending on your system’s configuration, you may have to log in as the root user to install the JRE. Contact your system administrator if you need help with installing software as the root user. Download the JRE installer, then close all browser windows. From the DSView 3 Explorer window, you may view, access and manage units. The name of the logged in user appears on the left side of the top option bar. Topics relevant to each selection display in the side navigation bar. The side navigation bar contains arrows that affect its display. You may initiate a session with a target device from a Units View window by clicking the link in the Action column. See Units View Windows on page 95. See Unit Overview Windows on page 104. The contents of the side navigation bar varies, depending on the tab and top navigation bar selections and the window that is displayed. See Changing user options on page 33. Some windows contain additional links, which may display another window and a side navigation bar with different content.
When you click a column heading, the order of the list rows will change to alphabetically ascending, based on that column. If you click the column heading a second time, the order will change to an alphabetically descending order. An up arrow indicates ascending order and a down arrow indicates descending order. Windows that allow filtering contain a text field and a Filter button in the content area, as shown in Figure 3.1 on page 21. For example, you may wish to perform filtering to list only DSR1031 switches in the Name column, target devices with KVM connections in the Action column, ACS console servers that are idle in the Status column and For example, if you filter for a child named target device 1 that is attached to a DSR1031 switch, target device 1 will appear below the DSR1031 switch in the filtered view. For example, typing email server will display items containing email or server. For example, typing “email server” will display items that contain email server. The DSView For AND example, typing email and server will display items named email-server-3, For example, typing email or server will find any items that contain the NOT For example, typing not email will display all items except those containing Searches are not case sensitive. By default, a message box will appear if you click Close or try to exit the window by clicking a link in the top bar, top navigation bar or side navigation bar without first clicking Save. If you want to save the changes you have made, click Cancel in the message box, then click Save in the window. See Changing user options on page 33. Although the items that appear in windows may vary, the items that do appear are modified identically regardless of the window in which you clicked the Customize link. The default values will be used by all new users and by existing users who have not already customized their views. A View Customization window will open. The fields will be moved to the Fields to Show list.
The fields will be moved to the Available Fields list. Use the up or down arrow to change its order in the list. In Units View windows that have the topology view enabled, the number of items per page includes children, even if the display is collapsed and the children are not visible. Visibility will move to the Fields to Show list. This button will appear only if you are a DSView 3 software administrator. You will be prompted to confirm setting these values as the default. Confirm or cancel. The window being customized will open with the changes. The current page and total number of pages appear in the top left corner of the window. Enabling this checkbox selects all the items listed on a page (whether or not the entire page is visible). However, for multi-page displays, items listed on other pages will not be included in the selection. For this operation, if you click Rights in a Units View window with no units selected, all units on all pages will be affected by the operation. Bookmarking a window will add a link to the window in the Favorites menu. You may select the link at any time to quickly access the bookmarked window. For example, if you After you log in, you will be redirected to the bookmarked page. The Add Favorite dialog box will appear. You may also click Create in to create or specify a folder in which to place the window. When you print a window, all the information on the page is printed, not just the visible portion. The Print dialog box will appear. This interval may be changed or disabled. See Changing user options on page 33. Page Count: 1 Features and Benefit s Network rebooting and tr oubleshooting The DSView 3 software uses industry st andard IP co nnections so that you can easily troubleshoot a server, or even reboot it, from the Netwo rk Operations Center (NOC), from your desk or from any location in the world.
With the DSView 3 softwa re, you can access all of your data center devices from a single screen - making complex network access and control remarkably easy. Using out-of- band management, the software can be used to reach and restart serv ers or other devices that are not functioning or respondi ng to in-band com mands, regardless of the state of the equipment’s operating system. Web -based access and control The DSView 3 management software provides s ecure “point-and-click” browser-based acces s to control virtually any data center device u sing mana ged appliances from DSView 3 software clients located anywhere in the world. On supported Macintosh system clients, you must use Firefox version 1.5 or later. A DSVi ew 3 software admi ni strator may add, remove, delet e and change settings for managed appl iances and target devices, i ncluding assigning p ermissions and per-device contact information, which are st ored on the DSView 3 server. A DS View 3 software administrator may also assign unique permission s which allow individual users or a group of users access to units or groups of units. Proxy server access The proxy server feature allows key board, video and mouse (KVM) and serial sessions to be proxied through the D SView 3 server. When a session is initiated w ith a target device, the viewer communicates using the Avocent Proxy Protocol (APP) and the DS View 3 server makes a direct connection to the appliance. Virtual media On supported KVM switches, a virtual media cap able IQ module and the virtual media feature allow the client workstation user to load files onto USB2-compati ble target devices when the usual network resources are un available. Mapping physical drives or image files on the clie nt system as virtual drives on the target device can accommodate critical tasks requir ed on the target devic e, such as operating system installation or recovery, BIOS updati ng and configuration b ackups.
System Component s The DSView 3 software system co ntains the following compon ents. DSView 3 manageme nt software The DSView 3 software resides on the DSView 3 server (host or hub computer) and provides a web gateway and services for man aging units (appli an ces and target devices) using a web browser. The gateway allows for IP-based video, serial manage ment, Telnet Viewer, thir d party Telnet viewer, web browser and other supported sessi on types. Users may connect to the DSView 3 server from DSView 3 software clients and use the DSView 3 Explorer windows to communicate with the system. DSView 3 serve r The DSView 3 server contains the DSView 3 management software. The serv er provides a centralized database for storing configu ration, user, unit and syst em information. It also provides services for authentication, acces s control, logging events, monitoring and license management. The hub server is responsible for maintaining th e master copy of th e database in a DSView 3 software system. Only one server in a DSView 3 software system may be configured as the hub server. Spoke servers perform database replication with the hub server. The h ub server acts as the coordinator for database replication between itself and all of the other spok e servers in a DSView 3 software system. A hub server and a spoke se rver both offer the same DSView 3 software functionality to a user. The distin ction of hub or spoke refers only to the database replicat ion role that the server plays and not with the functionality that the serv er provides. Adding one or more spoke servers to a DSView 3 software system provides redu ndancy and the ability to distribute DSView 3 software functional ity across multiple sit es. After the hub server an d optional spoke server(s) are configured, you ma y create and configure the type of access levels for users within your network environment. You may also set up event logs to record full details of us er access and other events.